Privacy Policy

This privacy policy applies between you the User of this Website and Tims Dairy, the owner and provider of this Website. This privacy policy applies to our use of any and all Data collected by us in relation to your use of this Website.

Your information

Tims Dairy recognises your right to privacy on the web and is committed to handling the information you provide responsibly. Tims Dairy will take prudent and practical steps to safeguard your personal information and its use.

Any enquiries or requests submitted to timsdairy.co.uk through forms on this site are considered confidential, just as any similar request made by telephone. E-mail addresses are not stored in a database through the enquiry form, these emails are responded to and safely stored but not shared with any third parties. 

E-mail addresses and other contact details collected through this site may be used to update our internal databases for the purposes of maintaining and improving the delivery of our services and marketing activities, but are not sold on to any third party. Recipients of e-mails from timsdairy.co.uk may opt-out by reply and every effort will be made to process the request before any further e-mails are sent. E-mail addresses captured through the newsletter have given explicit authorisation to  Tims Dairy for internal marketing purposes only. These e-mail addresses are stored securely on Campaign Monitor, to remove yourself from our marketing list please use the latest email unsubscribe link.

Tims Dairy may use information derived from the site usage records, including cookie-based information, to help plan future improvements to its services, but again, does not sell such information to third parties.

Links

Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any site that collects personally identifiable information.

Controlling your personal information

You may request details of personal information, which we hold about you under the Data Protection Act 1998. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible using the contact details below. We will promptly correct any information found to be incorrect.

Should you wish to request us to stop using your personal details for direct marketing purposes, promotional or marketing purposes or for any other rights listed in the Data Protection Act please contact Tims Dairy in writing: Tims Dairy Limited, Anglo House, Bell Lane Office Village, Bell Lane, Little Chalfont, Buckinghamshire, HP6 6FA

Contact

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to info@timsdairy.co.uk

This privacy policy applies between you the User of this Website and Tims Dairy, the owner and provider of this Website. This privacy policy applies to our use of any and all Data collected by us in relation to your use of this Website.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. [By continuing to browse the site, you are agreeing to our use of cookies.]

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • [WordPress cookies. WordPress uses the two cookies to bypass the password entry portion of wp-login.php. If WordPress recognizes that you have valid, non-expired cookies, you go directly to the WordPress Administration interface. If you don’t have the cookies, or they’re expired, or in some other way invalid (like you edited them manually for some reason), WordPress will require you to log in again, in order to obtain new cookies.]
  • [Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.]

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More Information
DYNSRV DYNSRV This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.
Google Analytics

__utma

__utmb & __utmc

__utmz

__utmv

(a) Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

(b) Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

(c) Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

(d)  Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

(e) Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

Google Analytics Cookie Usage
WordPress cookietest
twostep_auth

(a) checks if cookies are enabled to provide the appropriate user experience.

(b) set when the user is logged in using two-factor authentication.

WordPress Cookies
Wordfence Wordfence

(a) “Live Traffic” cookie: determine if someone is a human or bot, identify repeat visitors and display this in the Live Traffic feed.

(b) Country Blocking: you can choose to use a cookie to bypass Country Blocking.

(c) Session cookie: remember if someone is a logged in user (confirming which user role they have) to prevent them from getting blocked by accident while working in WordPress admin.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 2 weeks.

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